Privacy Policy
Effective Date: August 30, 2023
Thank you for choosing Zenova Lifestyle. This Privacy Policy outlines how we collect, use, and safeguard your personal information in relation to your interactions with our website and services. By accessing or using our services, you consent to the practices described in this Privacy Policy.
1. Information We Collect
We collect the following types of information to fulfill your orders and enhance your experience:
- Personal Information: When you place an order, we collect basic personal details such as your name, email address, shipping address, and contact number. This information is essential to process and deliver your orders accurately.
- Payment Information: To complete your transactions, we collect payment details, including credit card information. We use secure payment gateways to ensure the safety of your financial data.
- Usage Data: We gather information about how you interact with our website, such as pages visited, products viewed, and the time spent on each page. This helps us enhance your browsing experience and tailor our offerings to your preferences.
2. How We Use Your Information
We use your information for the following purposes:
- Order Fulfillment: Your personal and payment information is utilized to process and deliver your orders, and to communicate with you regarding order updates and tracking information.
- Improvement of Services: Usage data assists us in understanding how users engage with our website. This insight allows us to enhance our website’s functionality, products, and services.
- Communication: We may use your contact details to send you relevant updates, promotions, and important information related to your orders and our services. You can opt out of these communications at any time.
3. Data Security
We take data security seriously. We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
4. Data Sharing
We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted service providers who assist us in operating our website and fulfilling orders. These service providers are obligated to keep your information confidential and use it only for the purposes specified by us.
5. Your Choices
You can choose to opt out of marketing communications by following the unsubscribe instructions included in our emails. You can also access, update, or delete your personal information by contacting us directly.
6. Updates to this Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any significant changes by posting the updated policy on our website.
7. Contact Us
If you have any questions, concerns, or requests regarding your personal information or our Privacy Policy, please contact us at support@zenovalifestyle.com.
By using our website and services, you acknowledge that you have read and understood this Privacy Policy and consent to the practices described herein.
Last updated: August 30, 2023
